Current Patients

---

• Photo ID
• Insurance Card
• A list of all of your medications

We accept most commercial and private insurance plans. Please call our office to see if we accept your insurance.

Please call to schedule an appointment at 954-885-5555. This allows us to plan-out patients adequately so that each individual patient can have the necessary time they require with the physician. Alternatively, you can log-in to your Patient Portal or HEALOW APP to make an appointment during and outside of normal business hours.

Our office works on appointments. We ask that if you are running late to please give us a call prior and/or upon knowing immediately so that we can further accommodate or reschedule your appointment.

We understand that things come up in life and you may not be able to make your scheduled appointment; we ask that you give us a courtesy call to cancel your appointment with as much time in advance as possible. This allows us to coordinate with you on future appointments and accommodate with another patient that may be in need of an appointment.

Our office will call you with all "Normal" and "Abnormal" lab test results as soon as the Doctor has received, reviewed, and documented your chart with the results. After which all results will automatically  be made available for you to view on your personal and secure Patient Portal.

If there are incomplete or pending test(s), we would not call until everything has been received and reviewed.

If you wish to call the office for test results, you may do so during regular office hours. We will respond to your call as quickly as possible. Please understand that when we are seeing patients it may take longer to get your results. 

Please call your pharmacy and have them send us a "Fax Refill Request Form" or "Electronic Prescription Refill Request". Please do not wait until the last day of your medication to call our office.

This will ensure that you do not run out of your medication. Meanwhile, it will allow us enough time to review your request, confirm your medication, validate the dose, frequency and document your chart appropriately.

You can also utilize the Patient Portal when requiring refills on your current medications.

If it’s been several months since your last appointment; in such an occasion, you may be asked to make an appointment to refill your prescription. If a new prescription is required, you will need to call us to set up an appointment.

If you need to make an appointment, our office staff looks forward to assisting you. Dr. Patron not just prefers but insists on addressing Patient needs as soon as possible, usually within the same day.

Therefore, we ask that when calling for a sick visit, please call us as early in the day as possible. We open our doors and answer our phones as early as 8:00am, so that we may accommodate you and you may be seen that same day.

To request a copy of your medical record, you will need to sign a release of information and indicate the specific information you are requesting. Payment is due at the time of request: $15 for 1-50 pages, $30 for 51-100 pages, and $45 for 101-150. The turnaround time is a maximum of 30 days. Medical Records will contact you when the records are ready to pick up. Once records are released to a "patient", they are responsible for their records moving forward. A physician’s office can request a copy of your medical records at no charge. 

PatronMedical strives to serve our patients efficiently and effectively. In order for us to achieve our goals, we ask that our patients do their part in cooperating and respecting our office policies regarding insurance and payment. Full payment for co-pays, deductibles and non-covered services are expected at the time of service. We accept cash, checks and all major credit cards.

We participate with most major insurance companies but we do recommend that you contact your insurance company, prior to your appointment, to verify we are participating providers on your insurance plan.